ALL THOSE QUESTIONS YOU WANT TO KNOW...
FAQS
SIZING?
Yes, we can resize to suit any requested size action figure. Please contact us in advance to arrange this, as there may be additional cost needed to be added to your order.
We are renowned for digitally scaling our heads down to the perfect size needed.
REFUNDS?
All Refunds/ Order Cancelations are treated on a case by case basis. Due to this being a fully custom niche product. If we agree to the refund, we will expect the item to be returned before the refund is processed.
In the event that you would like to cancel your order before it has been shipped, please message us and we will organise this for you.
ARE THEY PAINTED?
We offer a painting service on all of our products.
Our usual wait time for painted items is 4-6 weeks, depending on whether a busy time of year for us.
Where as Unpainted items are printed within 3 days of order, and posted within 7 Days.
WHEN WILL I GET MY ORDER?
-Unpainted Items, please allow up to 7 working days between placing your order and despatch
-Painted Heads please allow up to 4-6 weeks between placing your order and despatch
INTERNATIONAL - All Orders are sent via Royal Mail International Tracked Service.
UK BASED - All Orders are sent via Royal Mail 1st Class Service.
TRACKING?
All our International parcels are sent Via a Tracked Service. Please message us for your Tracking Number.
ADVICE?
We will always offer our best advice for figure bodies to use for our heads, and different formula options to achieve the most accurate sized figure.